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FAQ
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How long do I have to wait to get my order?Approximately 3 - 5 business days after purchase in Jamaica. If you are located anywhere else in the world, it is approximately 7 - 14 business days after purchase.
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Where do I pick up my order in Jamaica?Pickup in Jamaica is at the Knutsford Express offices: We will email you when your order is ready to be picked up. Please wait for notification before picking up your order. Your order confirmation and ID will be needed for pickup. Most of the office opening hours: Everyday 9:00am - 5:00pm.
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How do I get my order?If you are in Jamaica, pickup is at the Knutsford Express offices. You will get your order between 3 - 5 business days after purchase. We will email you when your order is ready to be picked up. Please wait for notification before picking up your order. Your order confirmation and ID will be needed for pickup. Most of the store opening hours: Everyday 9:00am - 5:00pm. If you are anywhere else in the world, We will email you when your order has shipped. Your order will be delivered to you based on the address given at checkout. You will get your order between 7 - 14 business days after purchase.
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